The easy to use, low cost, windows based, solution for creating, printing, and storing any kind of service call and customer list.

Imagine being able to increase the efficiency of your service department and track it's performance without having to do any extra work. The Desktop Dispatcher will not only create and track service work orders, it stores them upon completion for building service histories and reports. The program will automatically show you the service history of each customer as you enter a new call for that customer. At the same time, the program is tracking all the information associated with the call to build reports. How would you like to see how much a particular technician earned last month? No sweat, it's already done. This and other reports are built for you without having to retype a thing. But what about your customer lists? When your entering a new call, the program lets you look up that customer from your list and then enters their name and address onto the work order for you. If you already have a list of your customers on computer, you will probably be able to import it right into the program. But that's not all! TheDesktop Dispatcher lets you store PHOTOGRAPHS and AUDIO NOTES about your customers and their equipment. Imagine this, you have a new technician in the field and he/she has just called with a problem they are having with a particular piece of equipment. With TheDesktop Dispatcher , help is just a mouse click away. When you click on a button linked to notes on that customer, you could be looking at a photograph or even listen to previously recorded notes about the equipment in question. Now imagine the alternative. You could do all this the hard way by continuing to add to the mountain of paper you already have. BUT, how long would it take you to dig up a call that was completed months ago, or find the average income a technician generated per hour, or even dig up those notes you had on that troublesome thingamabob? With The Desktop Dispatcher, this could have all been done in less time than it took you to read this page. All with no extra work.

Now STOP imaging! This is all possible NOW!

Order your copy of The Desktop Dispatcher today!!


Click here to view instructions and download a free demo.

Standard Features.

Create, print, sort and track all your service calls.
Shows your customer's service history on the screen as you enter a new call.

Saves your work automatically and creates backup copies easily.

Unlimited number of records.

Stores and tracks completed calls and call backs for quick reference.

Appointment reminders.

Import and export from other programs.

Shows both the billing address and the job address on the screen.

Pop up menus included: Call Taken By, Call Given To, Payment methods, Appointment Times, and others.

Builds a customer database as you use it.

This software is custom made for you. If you see something you don't want or need, we will take it off. Want something added, we can do that too.

See your customer's service history as you build a work order.
Now, you are reminded of past due calls automatically when the program opens.
Now you have the option of purchasing TDD with an Automatic Inventory Management system.

Record a memo in your own voice right on the work order.
Lets you stamp the arrival and departure times on the work order.
View all the calls in a list view to see where each technician is.
Warns you if a call is running over the allotted time.( user defined )
New calendar screen lets you view all the appointments to make it easier to set a new appointment. You can even reassign and reschedule existing appointments without having to switch screens.
New screen in the customer database allows you to store photographs and audio notes about your customer's and their equipment.
Starting 2001, you will be able to download to any hand held computer using the Palm OS (added purchase required.)

 

This software is not new. You get the time proven reliability of Claris FileMaker Pro. built into every program.

Affordability. Our programs cost $250.00. That's as much as you could stand to loose with one missed call. Our program is comparable to others selling in magazines for $1500.00 and up.

No updates required. The program will work as long as your computer does.

This is Windows based software. Get all the time saving features that come with Windows. Cut, copy, paste, edit, import/export, desktop shortcuts and more.

Custom Made For Your Business. This means we make the software just for you, one customer at a time. Want something removed, no problem, want something added, we can do that too. We even put in your employees names into pop up menus for you.

Additional modulus available at this time.

Preventive maintenance scheduler.

Employee Records.

Proposal Maker.

Message Center.

Accounting (payable and receivable)

Click here to view instructions and download a free demo.


Click here to download the demo. 1.5mb


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Last modified :4/29/02 by John F. Bousquet, CML, {owner JFB Desktop Publishing}

650-872-0274 or 800-4000-JFB