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Vocalist21... Imagine all
the possible applications...
- Auto call attendant/Voice
Mail/Paging System
- 24 Hour 'Hotline' and Info
center
- Interactive Voice Response
(IVR)
- Automated outbound calls
- Fax-on-Demand system
- Fax broadcasting system
- And lots more ....
Better yet, do not just imagine
it - EXPERIENCE it!
Yes, you can do that right now -
to download the actual, fully functional, FREE VOCALIST21
software just
...Or read on and convince
yourself first - and download later!
Simple to Use GUI Applications
Builder
Vocalist21 is a graphical applications generator for building
sophisticated voice and fax integrated systems. You can visually construct a
tree structure for the logical call flow of your application without
programming.
Use Our Library of Template
Applications
In many cases, our ready-to-use
template applications will fulfill all your needs with minimal modifications.
Templates are currently included for LAN-based VOICE MAIL and AUTO-ATTENDANT,
FAX-ON-DEMAND, and ORDER ENTRY. New templates can be downloaded from our growing
library as they are developed.
Create Voice Prompts and
Fax-on-Demand Documents with Ease
Voice recording is easy with
Vocalist21 Voice
Recorder utility. Using a microphone and a sound card, you can quickly record
voice files in the standard WAVE format directly to their corresponding
mailboxes. The Fax Recorder allows you to convert pages from any Windows
application into Fax-On-Demand documents by printing to the print capture driver.
Use Industry Standard Voice and
Fax Hardware and OS Platforms
Vocalist21 runs under Windows 3.1, Windows for Workgroups 3.11, or Windows
95, and works with Dialogic, Rhetorex, New Voice, Bicom, and other Dialogic
compatible voice boards, as well as Satisfaxtion and GammaLink fax boards.
Open Telephony Development
Architecture & Database Connectivity
Vocalist21ís open architecture makes it easy to link your
telephony applications to other programs and data sources through DLLís
and custom controls. All function blocks are written in Visual Basic. The source
code for these blocks is included so that you can modify or create your own
functions to suit your needs.
Whatís Inside Vocalist21
?

Vocalist21 - Basic System Overview
Vocalist21 - The Program Components...
- The Vocalist21
Manager
- The Phone Simulator
- The Vocalist21
Engine
- The OLE Voice Function Server
- The Scheduler
- The LAN Messenger
The
Vocalist21 Manager =
Fast development
The Vocalist21
Manager Makes application development Fast and
Easy. The Vocalist21 Manager is the advanced graphical development environment where
you create, load, and configure your applications. Building blocks, represented
by mailboxes, are visually defined by properties such as telephony functions and
voice prompts. They are linked together according to your applicationís
call flow. With Vocalist21 Manager's point and click interface makes it possible to
quickly create and modify sophisticated telephony applications without the need
for programming codes. For full details just
The Phone Simulator Tests Your Applications
With the Phone Simulator Developing and Testing Your
Applications Becomes So Easy. With the Phone Simulator you can test your
application with just a sound card. Use the Phone Simulator keypad as a
touch-tone telephone to enter the DTMF digits. It is a simple but accurate
environment to evaluate your application. In this user friendly test mode, you
can modify the call flow and record voice prompts as required.
For full details just 

The
Vocalist21 Engine
Runs the Application
At the heart of the Vocalist21
is the Vocalist21
Engine, a robust run-time program which interfaces
the voice and fax hardware, synchronizing all hardware activities. It
continuously requests voice function instructions from the OLE Voice Function
Server. Running as a state machine the Vocalist21
Engine effectively handles up to 64 lines. For
full details just
The OLE Function Server allows new Features
The OLE Voice Function Server Makes
Additions of new Features an easy task. It manages a set of high-level function
properties which define characteristics of a mailbox . It is a programmable
function server that allows users to easily add new features either by
redefining or by modifying provided Visual Basic function codes. For full
details just 
The Scheduler Manages All Outbound Events
The Scheduler Manages All Outbound
Voice and Fax Events Effectively. The Scheduler lets you schedule events of
sending announcements for paging, telemarketing, opinion polling etc, or
schedules fax broadcast events... You can either add the information of the
destination accounts or import account database text files to the scheduler. And
to make management easier, the Scheduler allows you to view current and pending
scheduled events and log the list of completed and failed events. For full
details just 
The LAN Messenger Retrieves over Network
The LAN Messenger Allows Message
Retrieval Over the Network. LAN Messenger can be used to either play messages
via a sound card, and to view message information across network. The LAN
Messenger can run from any Workstation equipped with a sound card and having a
network access to a shared directory containing the messages. Why spend more
money on other complicated LAN-based telephony system when you can use the
Vocalist21 LAN Messenger to achieve the same goal but cost-effectively! For full
details just 
Together, all of these components comprise a
comprehensive and flexible platform for creating Interactive Voice Response and
enhanced Fax applications - with messaging capability over a LAN.
Like what you see so far? For
your FREE trial software just 
...Or keep reading about some
more exciting details of Vocalist21
Vocalist21 Manager
- Powerful Visual Development
Environment
The Vocalist21 Manager is the visual development environment where you
customize the applications. With a database of high-level function building
blocks - the Mailboxes - the Vocalist21 Manager allows you to create, define, and link them together
based on the logical call flow of your applications. After completing your
application, you can collapse or expand the mailbox tree to have a good overall
view of your application's tree-structure. In case of need for any
modifications, the Vocalist21 Manager's graphical user interface makes the maintenance of any
application as simple as - just ëpoint and clickí...

The tree structure is the graphical representation of
the voice menu and the application flow. This top-to-down and multi-level design
provides a simple visual structure for you to modify and debug the application.
With its unique point and click interface your applications are faster to
develop and easier to maintain.
Each Mailbox is defined by choosing from an array of
high-level functions such as DTMFmenu, Getinput, SelectFax, and configuring the
selected function's set of properties to meet your application's needs. Users
have the flexibility to add new properties or functions by writing their own -
or modifying any function with a provided source code in Microsoft Visual Basic.
Once a mailbox function and properties are defined,
you can use the Tones & Conditions table to branch out the links to other
mailboxes. The Vocalist21 Manager allows you to make duplicates of the function and
properties from a template Mailbox - thus saving a lot of valuable development
time.
- Powerful Development Tools
The Vocalist21 Manager provides the Voice Recorder and the Fax Recorder to
easily create and maintain voice and fax files within the applications:

- Easy To Use Voice Recorder
With the Voice Recorder you have the option to record
voice prompts through the microphone that is attached to a 16-bit Sound Blaster
card or its compatibles. All voice files are in 8-bit m-Law wave format. You can
record, playback, copy and edit the voice files easily during the creation of
your application.
- Print Capture Fax Recorder
Print Capture Documents from Any Application Using
Fax Recorder. The Fax Recorder lets you quickly create fax documents for your
Fax-On-Demand applications in several formats. You can either print capture
documents from other desktop publishing programs - or from fax documents
straight into .PCX or .DCX file formats. Or you may also use any existing .TXT
files for your documents. Just as the Voice Recorder, the Fax Recorder allows
you to create fax documents while creating your application.
Vocalist21 Features and Specifications
Vocalist21 Applications:
- Auto Attendant / Voice Mail / Message Forwarding
- 1&2-Call Fax-on-Demand / Fax Broadcasting
- 24 Hr Hotline / Infocenter / Audiotext / etc.
- Interactive Voice Response (IVR) platform
- Outbound Dialing / Telemarketing / Order Entry
- ...Plus Many More ...
The Application
Generator Features:
- Drag and Drop GUI Interface
- Comprehensive On-line Help
- Create, Copy, and Remove Mailboxes
- Clone Mailboxes with Template Mailbox
- Mailbox Renumber
- Collapse and Expand Mailbox Tree
- Voice Recorder / Fax Recorder
- Multi Level Menu
- Tones & Conditions Table for Mailbox Branching
Mailbox Functions:
- Play / Record Voice Prompts
- Detect / Verify Touch Tone Input (Menu Selection)
- Remote Control for Message Management
- Multiple Language Support
- Password Protection
- Send / Select Fax
- Office Hours / Holiday Settings
- (Note: Mailbox Functions are expanded constantly)
- Automatic Caller ID determined Answering Mailbox /
Mailbox Flow
Auto Attendant /
Voice Mail Features:
- Call Screening (via ëCaller announcementí)
- Transferring to Back Up Extensions
- Call Queuing / Call Waiting
- Multiple Language Support
- Message Forwarding
- Blind Transfer Call Forwarding
- Mailbox Remote Access Paging
- Sending Callerís Number to Pager
- Personal Operator
- Holiday Scheduling
- Automatic Caller ID detection
- ...Plus Many More ...
- Internal - or External Music ('Marketing Message')
On-Hold w/PBX
- External Music-On-Hold with 'NO PBX' (optional
hardware required)
- Announcement on the speaker in 'NO PBX' mode
Vocalist21 Administrative Features:
- Port Selectable Call Flow - (Multi-Company
answering)
- Call Monitoring / Logging
- Call Scheduling
- Function Blocks Source Code Provided
- ...Plus Many More ...
System Requirements:
- Voice Hardware: Dialogic / Rhetorex / NewVoice
- Operating System: Windows 95 / Windows 3.1 / Windows
for Workgroups 3.11
Configurations:
- Voice Ports number: 2 to 64 Ports per PC
- Fax Ports number: Up to 10 Ports per PC
- Voice Format: m-Law WAVE Format
Optional System
Requirements:
- Fax Hardware: Satisfaxtion / GammaLink
- Telephone System: PBX / Hybrid KSU / Centrex
- Sound Cards: Sound Blaster 16 or Compatibles
- Accessories: speaker and microphone
- Database: Database Accessible from Visual Basic
- Programming: Visual Basic 4.0 for Professionals
- Custom modifications Service Available
Last chance! For
your FREE trial VOCALIST21
software just
...Or set your bookmark now and
visit us later..
Or, would you like instead to learn
more about:
- How to setup a Voice Mail System?
- What do you need to set up a Voice
Mail System?
To see the list of commonly asked questions and
answers just
Or, how would you like to see an
actual:
Step-by-Step Visual Demonstration
Then just
to get a better feel of the entire
process and get a step closer to your real Voice Mail System now!
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