With Vocalist21, Telephony Applications Are Just A Click Away!

Welcome to the new world of Computer Telephony, where you no longer need to be a programming expert to create sophisticated voice and fax applications. Vocalist21 has already created them for you!

With Vocalist21 you will be able to make use of telephony technologies quickly, allowing your business to communicate more effectively while providing more overall customer satisfaction.

With Vocalist21 even if you are a small business, you don't have to sound like one! So, give the world the ultimate accessto your business, and the ultimate control of it - to yourself ...with Vocalist21 !

Screen of a typical application that can be configured in minutes...

Vocalist21... Imagine all the possible applications...

  • Auto call attendant/Voice Mail/Paging System
  • 24 Hour 'Hotline' and Info center
  • Interactive Voice Response (IVR)
  • Automated outbound calls
  • Fax-on-Demand system
  • Fax broadcasting system
  • And lots more ....

Better yet, do not just imagine it - EXPERIENCE it!

Yes, you can do that right now - to download the actual, fully functional, FREE VOCALIST21 software just

...Or read on and convince yourself first - and download later!

Simple to Use GUI Applications Builder

Vocalist21 is a graphical applications generator for building sophisticated voice and fax integrated systems. You can visually construct a tree structure for the logical call flow of your application without programming.

Use Our Library of Template Applications

In many cases, our ready-to-use template applications will fulfill all your needs with minimal modifications. Templates are currently included for LAN-based VOICE MAIL and AUTO-ATTENDANT, FAX-ON-DEMAND, and ORDER ENTRY. New templates can be downloaded from our growing library as they are developed.

Create Voice Prompts and Fax-on-Demand Documents with Ease

Voice recording is easy with Vocalist21 Voice Recorder utility. Using a microphone and a sound card, you can quickly record voice files in the standard WAVE format directly to their corresponding mailboxes. The Fax Recorder allows you to convert pages from any Windows application into Fax-On-Demand documents by printing to the print capture driver.

Use Industry Standard Voice and Fax Hardware and OS Platforms

Vocalist21 runs under Windows 3.1, Windows for Workgroups 3.11, or Windows 95, and works with Dialogic, Rhetorex, New Voice, Bicom, and other Dialogic compatible voice boards, as well as Satisfaxtion and GammaLink fax boards.

Open Telephony Development Architecture & Database Connectivity

Vocalist21ís open architecture makes it easy to link your telephony applications to other programs and data sources through DLLís and custom controls. All function blocks are written in Visual Basic. The source code for these blocks is included so that you can modify or create your own functions to suit your needs.

Whatís Inside Vocalist21 ?

Vocalist21 - Basic System Overview

Vocalist21 - The Program Components...

  • The Vocalist21 Manager
  • The Phone Simulator
  • The Vocalist21 Engine
  • The OLE Voice Function Server
  • The Scheduler
  • The LAN Messenger

The Vocalist21 Manager = Fast development

The Vocalist21 Manager Makes application development Fast and Easy. The Vocalist21 Manager is the advanced graphical development environment where you create, load, and configure your applications. Building blocks, represented by mailboxes, are visually defined by properties such as telephony functions and voice prompts. They are linked together according to your applicationís call flow. With Vocalist21 Manager's point and click interface makes it possible to quickly create and modify sophisticated telephony applications without the need for programming codes. For full details just

The Phone Simulator Tests Your Applications

With the Phone Simulator Developing and Testing Your Applications Becomes So Easy. With the Phone Simulator you can test your application with just a sound card. Use the Phone Simulator keypad as a touch-tone telephone to enter the DTMF digits. It is a simple but accurate environment to evaluate your application. In this user friendly test mode, you can modify the call flow and record voice prompts as required. For full details just

The Vocalist21 Engine Runs the Application

At the heart of the Vocalist21 is the Vocalist21 Engine, a robust run-time program which interfaces the voice and fax hardware, synchronizing all hardware activities. It continuously requests voice function instructions from the OLE Voice Function Server. Running as a state machine the Vocalist21 Engine effectively handles up to 64 lines. For full details just

The OLE Function Server allows new Features

The OLE Voice Function Server Makes Additions of new Features an easy task. It manages a set of high-level function properties which define characteristics of a mailbox . It is a programmable function server that allows users to easily add new features either by redefining or by modifying provided Visual Basic function codes. For full details just

The Scheduler Manages All Outbound Events

The Scheduler Manages All Outbound Voice and Fax Events Effectively. The Scheduler lets you schedule events of sending announcements for paging, telemarketing, opinion polling etc, or schedules fax broadcast events... You can either add the information of the destination accounts or import account database text files to the scheduler. And to make management easier, the Scheduler allows you to view current and pending scheduled events and log the list of completed and failed events. For full details just

The LAN Messenger Retrieves over Network

The LAN Messenger Allows Message Retrieval Over the Network. LAN Messenger can be used to either play messages via a sound card, and to view message information across network. The LAN Messenger can run from any Workstation equipped with a sound card and having a network access to a shared directory containing the messages. Why spend more money on other complicated LAN-based telephony system when you can use the Vocalist21 LAN Messenger to achieve the same goal but cost-effectively! For full details just

Together, all of these components comprise a comprehensive and flexible platform for creating Interactive Voice Response and enhanced Fax applications - with messaging capability over a LAN.

Like what you see so far? For your FREE trial software just

...Or keep reading about some more exciting details of Vocalist21

Vocalist21 Manager
  • Powerful Visual Development Environment

The Vocalist21 Manager is the visual development environment where you customize the applications. With a database of high-level function building blocks - the Mailboxes - the Vocalist21 Manager allows you to create, define, and link them together based on the logical call flow of your applications. After completing your application, you can collapse or expand the mailbox tree to have a good overall view of your application's tree-structure. In case of need for any modifications, the Vocalist21 Manager's graphical user interface makes the maintenance of any application as simple as - just ëpoint and clickí...

  • Tree Structure

The tree structure is the graphical representation of the voice menu and the application flow. This top-to-down and multi-level design provides a simple visual structure for you to modify and debug the application. With its unique point and click interface your applications are faster to develop and easier to maintain.

  • Mailbox Properties

Each Mailbox is defined by choosing from an array of high-level functions such as DTMFmenu, Getinput, SelectFax, and configuring the selected function's set of properties to meet your application's needs. Users have the flexibility to add new properties or functions by writing their own - or modifying any function with a provided source code in Microsoft Visual Basic.

  • Mailbox Links

Once a mailbox function and properties are defined, you can use the Tones & Conditions table to branch out the links to other mailboxes. The Vocalist21 Manager allows you to make duplicates of the function and properties from a template Mailbox - thus saving a lot of valuable development time.

  • Powerful Development Tools

The Vocalist21 Manager provides the Voice Recorder and the Fax Recorder to easily create and maintain voice and fax files within the applications:

  • Easy To Use Voice Recorder

With the Voice Recorder you have the option to record voice prompts through the microphone that is attached to a 16-bit Sound Blaster card or its compatibles. All voice files are in 8-bit m-Law wave format. You can record, playback, copy and edit the voice files easily during the creation of your application.

  • Print Capture Fax Recorder

Print Capture Documents from Any Application Using Fax Recorder. The Fax Recorder lets you quickly create fax documents for your Fax-On-Demand applications in several formats. You can either print capture documents from other desktop publishing programs - or from fax documents straight into .PCX or .DCX file formats. Or you may also use any existing .TXT files for your documents. Just as the Voice Recorder, the Fax Recorder allows you to create fax documents while creating your application.

Vocalist21 Features and Specifications

Vocalist21 Applications:

  • Auto Attendant / Voice Mail / Message Forwarding
  • 1&2-Call Fax-on-Demand / Fax Broadcasting
  • 24 Hr Hotline / Infocenter / Audiotext / etc.
  • Interactive Voice Response (IVR) platform
  • Outbound Dialing / Telemarketing / Order Entry
  • ...Plus Many More ...
The Application Generator Features:

  • Drag and Drop GUI Interface
  • Comprehensive On-line Help
  • Create, Copy, and Remove Mailboxes
  • Clone Mailboxes with Template Mailbox
  • Mailbox Renumber
  • Collapse and Expand Mailbox Tree
  • Voice Recorder / Fax Recorder
  • Multi Level Menu
  • Tones & Conditions Table for Mailbox Branching
Mailbox Functions:

  • Play / Record Voice Prompts
  • Detect / Verify Touch Tone Input (Menu Selection)
  • Remote Control for Message Management
  • Multiple Language Support
  • Password Protection
  • Send / Select Fax
  • Office Hours / Holiday Settings
  • (Note: Mailbox Functions are expanded constantly)
  • Vocalist21 Exclusive
  • Automatic Caller ID determined Answering Mailbox / Mailbox Flow
Auto Attendant / Voice Mail Features:

  • Call Screening (via ëCaller announcementí)
  • Transferring to Back Up Extensions
  • Call Queuing / Call Waiting
  • Multiple Language Support
  • Message Forwarding
  • Blind Transfer Call Forwarding
  • Mailbox Remote Access Paging
  • Sending Callerís Number to Pager
  • Personal Operator
  • Holiday Scheduling
  • Automatic Caller ID detection
  • ...Plus Many More ...
  • Vocalist21 Exclusive
  • Internal - or External Music ('Marketing Message') On-Hold w/PBX
  • External Music-On-Hold with 'NO PBX' (optional hardware required)
  • Announcement on the speaker in 'NO PBX' mode
Vocalist21 Administrative Features:

  • Port Selectable Call Flow - (Multi-Company answering)
  • Call Monitoring / Logging
  • Call Scheduling
  • Function Blocks Source Code Provided
  • ...Plus Many More ...
System Requirements:

  • Voice Hardware: Dialogic / Rhetorex / NewVoice
  • Operating System: Windows 95 / Windows 3.1 / Windows for Workgroups 3.11

  • Voice Ports number: 2 to 64 Ports per PC
  • Fax Ports number: Up to 10 Ports per PC
  • Voice Format: m-Law WAVE Format
Optional System Requirements:

  • Fax Hardware: Satisfaxtion / GammaLink
  • Telephone System: PBX / Hybrid KSU / Centrex
  • Sound Cards: Sound Blaster 16 or Compatibles
  • Accessories: speaker and microphone
  • Database: Database Accessible from Visual Basic
  • Programming: Visual Basic 4.0 for Professionals
  • Custom modifications Service Available

Last chance! For your FREE trial VOCALIST21 software just

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Or, would you like instead to learn more about:

  • How to setup a Voice Mail System?
  • What do you need to set up a Voice Mail System?

  To see the list of commonly asked questions and answers just

Or, how would you like to see an actual:

Step-by-Step Visual Demonstration

Then just to get a better feel of the entire process and get a step closer to your real Voice Mail System now!

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John Bousquet,JFB Desktop Publishing,112 Eucalyptus Ave., South San Francisco, Ca. 94080-2447
Phone (650) 872-0274 or 800-4000-JFB (532)    Fax to : (650) 872-2774 Or (800) 794 -8345
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Last modified : 5/12/02 by John F. Bousquet, CML, {owner JFB Desktop Publishing}